Responsible Gaming Policy

Area51.Casino is a free-to-play entertainment platform built around sweepstakes promotions, not a real-money casino. Gold Coins are virtual entertainment tokens with no cash value. Space Coins are free promotional sweepstakes entries that are never sold, and no purchase is ever necessary to receive them or to win a Prize.

We want play on Area51.Casino to remain something people choose to do for fun, not something that feels like an obligation or a way to chase a loss. This policy explains the tools and support available to help you stay in control.

You must be at least twenty-one (21) years old and meet the age of majority in your jurisdiction to create an account or use the Platform. We may request age verification at any time and will close any account we determine belongs to someone under 21.

A purchase of Gold Coins does not increase your chances of winning a Prize, and no purchase is necessary to receive Space Coins or participate in a sweepstakes promotion. You can request free Space Coins by mail through the Alternative Method of Entry described in the Sweepstakes Rules.

Gold Coins buy entertainment time, not better odds. Understanding the difference between Gold Coins and free promotional Space Coins is an important part of responsible play.

You can set daily and weekly limits on Gold Coin purchases from your account settings. Once a limit is set, we will not process a purchase that would put you over it.

Lowering a limit takes effect immediately. Raising or removing a limit takes effect only after the waiting period displayed in your account, so the limit cannot be removed in the same moment of frustration that might lead someone to raise it.

We may also show voluntary reminders about session length and cumulative spend. Turning off a reminder does not turn off a purchase limit you have set.

If you are concerned about another household member's play on Area51.Casino, contact [email protected]. We will work with you to apply an appropriate spending limit, temporary pause, or self-exclusion, subject to verifying your relationship to the account holder and following applicable law.

You can request a temporary cooling-off period or permanent self-exclusion at any time through your account settings or by contacting [email protected].

During a cooling-off period or after self-exclusion, we will not send you Platform marketing messages. We will not reopen the account until the period you selected has ended, or at all in the case of permanent self-exclusion.

Redeemable Space Coins earned before self-exclusion remain subject to the normal Prize redemption process described in the Terms and Conditions.

Warning signs may include spending more time or money than planned, feeling anxious or irritable when not playing, playing to try to win back a loss, or hiding the amount of time or money spent from family.

If any of these signs feel familiar, consider using the limit tools in Section 4, taking a break under Section 6, or talking to someone you trust.

This is not a crisis line. If you or someone else is in immediate danger, call 911 or 988.

If you believe a Gold Coin purchase was charged in error, a technical issue affected gameplay, or a redemption decision was wrong, you can request a review under the General Compliance and Enforcement section of the Terms and Conditions.

Every request receives a substantive response. A review is not automatically approved, nor is it automatically denied.

This policy works together with the Area51.Casino Terms and Conditions, Sweepstakes Rules, Privacy Policy, and AML / KYC Policy. Where this policy is silent on a topic, those documents apply.

We may update this policy at any time. When we do, we will update the Last Updated date and provide any additional notice required by law. Continued use of the Platform after an updated policy is posted means you accept the update.

Area51.Casino is owned and operated by L&B Entertainment LLC, 4020 N MacArthur Blvd, Ste 122 #7025, Irving, TX 75038. For questions about this policy, contact [email protected].